Author(s) :

JUSTINA Yator Sorkaa.

Volume/Issue :

Abstract :

This study examines Technology and Public Administration Reforms in Nigeria: A Digital Era Governance Perspective. The study adopted a qualitative descriptive research design and relied on secondary sources such as journal articles, government reports, institutional publications, and policy documents. The study is anchored on the Digital Era Governance theory. Findings show that Nigeria has made significant progress in digital transformation through reforms such as the Integrated Payroll and Personnel Information System (IPPIS), Treasury Single Account (TSA), Bank Verification Number (BVN), National Identification Number (NIN), and various e-governance platforms in taxation, immigration, education, and health sectors. These reforms have improved efficiency, transparency, accountability, and revenue management while reducing corruption and administrative bottlenecks. However, the study also identifies persistent challenges, including inadequate ICT infrastructure, cybersecurity threats, digital inequality, limited digital literacy, and institutional resistance to change. The study concludes that despite these constraints, technology-driven reforms strongly align with NPM principles and remain essential for improving public sector performance in Nigeria. It recommends increased ICT investment, capacity building, strengthened cybersecurity systems, expanded digital inclusion, and enhanced public awareness to support effective governance outcomes. Keywords: Technology, Public Administration Reforms, Digital Era Governance, New Public Management, and E-governance

No. of Downloads :

0